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Payment
:
Payment is due at
the time services are rendered.
We accept cash, local checks, and credit cards
(Visa, MasterCard, Discover)
Appointment Tips:
Spring and Summer
are the best times for non-emergency chimney repair and preventive maintenance.
From
October through January, The Mad Hatter appointment calendar is usually
booked up to one month in advance - making an "off-peak" appointment is
your best option.
Before Your Appointment:
24 hours before your appointment, remember to:
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Stop using
your fireplace, woodstove, or gas stove. For safety's sake, we need
to work with an appliance that is completely cool. As a courtesy,
please remove all ash from the firebox. |
The Day of Your Appointment,
remember to:
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Remove fragile
or precious items from the area near the fireplace. We need about
5 to 6 ft around the fireplace to be clear to get our equipment in
place. |
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Watch us
work, if you'd like. Customers learn a great deal about chimney safety
from watching us work, so we encourage it. |
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