Make This The Best Appointment Ever
Spring and summer are the best times for non-emergency chimney repair and preventive maintenance. From October through January, The Mad Hatter appointment calendar is usually booked up to one month in advance, making an “off-peak” appointment your best option.
Before Your Appointment:
24 hours before your appointment, remember to stop using your fireplace, woodstove, or gas stove. For safety’s sake, we need to work with an appliance that is completely cool.
The Day of Your Appointment, Remember to:
Remove fragile or precious items from the area near the fireplace. We need about 5 to 6 ft around the fireplace to be clear in order to get our equipment in place. Watch us work, if you’d like. Customers learn a great deal about chimney safety from watching us work, so we encourage it.
Payment is due at the time services are rendered. We accept cash, local checks with a valid Indiana drivers license, and Visa, MasterCard and Discover.